You have 15 days to submit your return request via your customer account. Returns are free for countries within the European Union (excluding promotional items*).
Items must be returned in their original condition , unworn, unwashed, and with their tags attached.
Incomplete, damaged or soiled returned items will not be eligible for a refund.
*If your item is from the “LAST CHANCE” selection, you are responsible for the return shipping costs and you will need to print your own shipping label .
For all other items, simply affix the prepaid label received by email and ship your package to the address indicated in our return confirmation message.